Privacy Policy

1. Introduction

GiftGolam Inc. ("Company," "we," "us," or "our") is committed to protecting the privacy and security of personal information provided by our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our professional gift card verification services and visit our website at https://giftgolam.org.

We respect your privacy and are dedicated to transparent information practices. By accessing our website or using our services, you consent to the collection, use, and disclosure of information as described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Contact information (name, email address, phone number, mailing address)
• Company or organization details when applicable
• Service preferences and requirements
• Payment and billing information
• Communication records and support interactions
• Gift card information necessary for verification services

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type and version
• Operating system information
• Website usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use collected information for the following purposes:

• Providing professional gift card verification services
• Processing service requests and delivering results
• Communicating with clients about services and support
• Processing payments and maintaining billing records
• Improving our services and website functionality
• Complying with legal obligations and regulatory requirements
• Protecting against fraud and unauthorized activities
• Sending service-related notifications and updates
• Responding to inquiries and providing customer support

4. Information Sharing and Disclosure

We do not sell, trade, or rent personal information to third parties. We may share information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in delivering our services, such as payment processors, data analytics providers, and customer support services. These providers are contractually obligated to protect your information and can only use it for specified purposes.
• Legal Requirements: When required by law, court order, or government regulation, or to protect our legal rights.
• Business Protection: To protect our rights, property, or safety, or that of our clients or others.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, with appropriate safeguards for your information.
• Consent: With your explicit consent for specific purposes.

5. Data Security

We implement comprehensive security measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure data centers with access controls
• Regular security audits and assessments
• Employee training on data protection practices
• Multi-factor authentication systems
• Incident response and breach notification procedures

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to implementing reasonable security practices.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, including:

• Service delivery and client support requirements
• Legal and regulatory compliance obligations
• Business record keeping and accounting purposes
• Dispute resolution and legal proceedings

Gift card information used for verification services is securely disposed of according to our data retention schedule, typically within 90 days of service completion unless longer retention is required by law or contract.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access and review personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of personal information (subject to legal obligations)
• Opt-out of marketing communications
• Request data portability where technically feasible
• Object to certain processing of your information
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the "Contact Information" section below. We will respond to your request within the timeframe required by applicable law.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website performance and usage
• Provide personalized content and experiences
• Maintain security and prevent fraud

You can control cookie settings through your browser preferences. For more information, see our Cookie Policy.

9. Third-Party Services

Our website may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those external sites or services. We encourage you to review the privacy policies of any third-party services you access.

10. International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the United States where our servers are located. We ensure appropriate safeguards are in place for such transfers in compliance with applicable privacy laws.

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Information

For questions about this Privacy Policy or our privacy practices, please contact us:

14. Compliance with Privacy Laws

We comply with applicable privacy laws and regulations in the jurisdictions where we operate. This includes, but is not limited to, the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR) where applicable, and other relevant privacy frameworks.

15. Effective Date

This Privacy Policy is effective as of September 15, 2025, and applies to all information collected by GiftGolam Inc. from that date forward.